The Enoch Pratt Library has an opening for the Chief People Officer (CPO). The CPO is responsible for developing and executing human resource strategy in support of the library’s overall mission and strategic direction of the organization, specifically in the areas of succession planning, talent management, change management, organizational and performance management, training and development, and compensation.
Reporting directly to the President, the Chief People Officer will develop and execute the people strategy for the organization in partnership with the library’s multi-constituent leadership.
Department: Human Resources
The CPO provides strategic leadership by articulating HR needs and plans to the executive management team, while serving as a liaison with the Baltimore City Department of Human Resources (DHR), and HR staff.
Cultivate a team culture that upholds innovation, experimentation, lifelong learning, adaptability, and institutional and personal evolution.
Design and implement talent development strategies and initiatives to increase retention to build a high-performing and inclusive workforce.
Lead organizational and internal HR change, proactively partnering with fellow leaders to become a high-performing, unified team.
Oversight of DEI operations, public programs, and structure identifying opportunities to negotiate cultural change that ensures improved professional development and engagement while fostering an inclusive environment.
Promote an environment where people thrive in their authentic identities, creating a true sense of belonging;
Serve as an institutional change agent, crafting a culture of excellence and agility; improving the Pratt Library’s organizational capacity to change;
Provide impartial, independent-minded advice to senior leadership;
HR Policy and Procedures
Develop, update, and communicate HR policies, procedures, and the employee handbook in compliance with federal, state, and local laws, including compliance with the ministerial exception when applicable.
Ensure HR policies, practices, and programs comply with applicable federal and state laws and regulations.
Fulfill and sustain the Pratt Library’s commitment to deliver conflict resolution and accountability systems that are safe, fair and equitable; supportive; and transparent.
Succession Planning
Partner with leaders across the library system to design and implement the Library's Strategic Plan, particularly concerning HR policies, mission, culture, vision, programs, matrix, and performance.
Lead the development of a comprehensive succession planning process.
Drive initiatives to enhance employee engagement, satisfaction, and well-being, fostering a positive and inclusive work environment.
Employee Relations
Collaborate with the HR team and library leadership to oversee fundamental HR functions, including Employee Engagement/Labor Relations, Labor Management, Recruitment, Classifications & Compensation, FMLA & Workers' Compensation, Employee Health, Organizational Development, and HR Information Systems.
Interprets and administers collective bargaining agreements. Develops and recommends business and cost strategies, policies, rules and other contract provisions.
Directs and conducts internal investigations. Researches background information, conducts interviews, recommends actions and conveys final decisions to those involved. Assures compliance with city legal and labor contracts
Support employees and leadership on matters concerning equal opportunity and complaints of discrimination, taking the lead on discrimination complaints.
Provide direct and indirect guidance and support to managers and supervisors in addressing employee relations matters and performance management, reviewing all proposed disciplinary actions.
HR Administration
Seek opportunities to automate data further, update systems, and develop metrics that promote effective decision-making.
Identify and implement continuous improvement principles to offer creative and innovative HR solutions.
Minimum Qualifications:
Bachelor’s degree from an accredited university.
10 years of HR experience.
8 years of HR supervisory and management experience.
Preferred Qualifications:
Master’s degree in Business or HR Management, HR Development, or Organizational Development.
Leadership experience working in a library, museum, or a non-profit organization.
Experience working with the Baltimore City government or Maryland State government.
Mediation experience or mediation certification.
HR professional certification from SHRM or HRCI, such as a SHRM-CP, PHR, or SPHR.
Knowledge, Skills, and Abilities:
Commitment to and passion for the mission of Enoch Pratt Free Library.
Knowledge of all elements of human resources management, including planning and policy, employee and labor relations, talent acquisition and recruiting, engagement and retention, HR data systems, benefits administration, total compensation, and staff learning and development.
Extensive knowledge and training in Title VII of the Civil Rights Act, The Age Discrimination in Employment Act (ADEA), and The Americans with Disabilities Act (ADA).
A deep understanding of EEO and DEI principles and a commitment to promoting those principles within The Pratt Library.
Strong personal and professional commitment to building and maintaining a diverse and inclusive workforce and a demonstrated ability to work effectively with individuals with diverse backgrounds and groups representing numerous perspectives and interests are required.
Demonstrated ability to strategically lead with creativity, envisioning and designing an outstanding employee experience.
Nonprofit HR experience is preferred, as it enables effectively working in an environment serving people of diverse ages, cultures, abilities, and skill levels.
Extensive knowledge of the principles and practices of human resources, including employment law and business strategy.
Ability to identify opportunities, think strategically and implement tactically.
Clear commitment and vision for how equity and inclusion is incorporated and practiced in nonprofit organizations.
Effective leadership, critical thinking, and adept problem-solving.
Proven ability to lead and inspire a multifunctional team.
Experience working with bargaining unit contracts, contract administration, and interpretation.
Position of Trust: Those under final consideration for appointment will be required to authorize the release of and successfully complete a criminal conviction check.
Financial Disclosure: This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law.
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