Job Description
Job Type
Full-time
Description
Position Data: Title: Life Coach
Grade: E7A Exempt Non-Exempt X
Reports to: Center Director
Basic Function or Position Summary: Assist families and individuals toward economic and social self-sufficiency through goal development, individualized support and links to community resources.
Hours per week 35: Monday - Friday 8:30am to 4:30pm. Salary $19.32/hourly Security Clearance: Lv. 6 V, A, C, R
Requirements
Position Responsibilities and Specific Duties: - Coordination and integration of services across all internal and external service providers involved in the customer's life plans or Family Development Plan
- Incorporate integrated service delivery model while promoting a healthy self-reliance
- Maintain awareness of community resources; make appropriate referrals as needed with follow-up
- Regularly assess, monitor, and report customer progress toward individual goal and outcome achievement along with the continuums
- Conducts contract specific required screenings and assessments
- Administration of Family Scales/Matrix assessments and reassessments
- Provides educational and supportive home learning visits
- Delivers Life Skills Training within the home environment and group settings
- Operate from a strength-based model implementing the Family Development philosophy
- Attend customer agency and service orientations and community events with customers
- Work with families to promote parent involvement in their children's education to support academic success
- Promote asset-based thinking, including Financial Social Work model though development and implementation of a personal spending plan
- Maintain timely and accurate documentation of all customer service activity, and ensure that customer records are complete and accurate
- Enter all customers into the CAPTAIN and other required data systems.
- Maintain knowledge and complies with regulations, policies, and procedures
- Maintains confidentiality and complies with the code of ethics.
- Maintains a high level of customer service
- Maintains the condition and appearance of COI facilities and partner facilities
- Maintains the safety and security of COI facilities
- Maintains on-going training logs and fulfills all training requirements per applicable regulations.
- Participates in the larger team of the agency through committee structures, planning, policy development, and volunteerism
- Serves as Receptionist backup on a limited basis.
- Providing support in classroom for ratio if necessary
- Attends appropriate in-services/trainings and attend all required meetings
- Job performance incorporates integrated service delivery model while promoting self-sufficiency.
- Promotes agency mission
- Other duties as assigned by supervisor
Key Working Relationships: A. Internal: All Service Managers, Coordinators, and Staff
B. External: Community Partners, Service Agencies, and Customers
Supervisory Scope: A. Number of staff supervised: 0
B. Titles supervised: None
Organizational Responsibilities: - Data collection & reporting as required
- Participation in COI strategic planning, community needs assessment process, and CQI
- Adheres to all policies and procedures
- Participates in organizational committee structures as appropriate
- Participates in organizational and divisional management systems
Knowledge, Skills Required: - Associate's Degree in Human Services or Applied Science required, Bachelor's Degree preferred
- Experience in Case Management, 2 years required.
- Strong interpersonal, communication, engagement, and customer relations skills.
- Strong computer skills, including word processing, data entry, and spreadsheet in a windows environment
- Goal oriented.
- Ability to develop and maintain positive relationships with people from various backgrounds
- Bilingual (Spanish) preferred.
- Strong teaming skills
- Continuous professional development expected
Special Requirements: - Ability to lift up to 50 pounds with or without reasonable accommodation
- Valid Driver's license and reliable transportation
- Ability to travel throughout the county
- Ability to obtain and maintain initial health physical and TB test.
- Flexible in work schedule
- Mandated reporter
- Must be able to provide consistent even tempered customer service at all times
- Obtain Financial Social Work (FSW) training within 6 months of employment
- Completes all OCFS requirements.
- Works compassionately with a diverse population.
- Experience navigating community programs.
Chautauqua Opportunities, Inc.
Job Tags
Hourly pay, Full time, Contract work, Flexible hours, Monday to Friday,