About the Role:
CrowdStrike is seeking a results-oriented Customer Development Manager who is ready to change the game! Leading a team of representatives (CDRs), you are responsible for driving pipeline generation for our customer sales teams. You thrive on in-person collaboration, a strong office culture, and cross-functional teaming. Your passion for on-boarding and mentoring CDRs will develop the future bench for our sales leaders. If you enjoy a fast-paced environment and managing CDRs who support high volume sales, this challenge is for you!
This role is hybrid, working three days a week in the office. Residing within commuting distance of our Austin, TX office is required.
What You’ll Do:
Lead a team to over-achieve targets and deliver high-quality pipeline.
Manage CDRs to execute on weekly campaigns, call-out days and KPIs including daily metrics, forecasting, and pipeline management.
Engage with CDRs and managers, sharing best practices in prospecting techniques, including phone, email, social outreach, and use of intent data; and identifying cross-sell and upsell opportunities.
Partner with Regional Directors and Sales Account Managers on territory development, and account planning.
Attract, hire, and develop world-class CDR talent
Coach, mentor and motivate to ensure a successful customer sales development team is in place and understands the role they play in generating revenue for the company.
Provide analysis and insights on pipeline creation, lead quality, and team performance to CDR and sales account manager leadership.
Collaborate with CDR stakeholders to ensure the team is supported to achieve goals i.e.) marketing, operations, enablement, etc.
Serve as a bench to the Corporate Sales Account Management teams by coaching & mentoring CDRs; and ensuring timely participation in CDR Readiness and Sales Readiness programs.
What You’ll Need:
1+ years experience as a team lead or SDR/CDR manager
Consistent track record of meeting and exceeding pipeline targets and KPIs..
Strong EQ skills, practicing active-listening and empathy.
Experience with Salesforce, Outreach, LinkedIn, 6Sense, and sales dashboards (Tableau, etc.)
Passion for coaching your SDRs/CDRs to higher performance.
Organized with problem-solving skills, and attention to detail.
Strong communication and presentation skills.
Possess a growth-mindset: fast learner, motivated, and driven
Understands the cybersecurity landscape.
1 year of closing experience for a technology company is a plus!
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