Job Description

Job Description

Here at Grant Cardone Enterprises , it's our mission to positively transform companies by providing leaders and salespeople with the very best business and sales training so they can become masters of their crafts, build unified cultures, and drive revenue and profit so they can help build a better future.

We help small sized to Fortune 500 companies reach new revenue targets by finding overlooked opportunities and customizing the business process to be more effective.

Our vision is to reach every individual across the world, and give them the right tools to help them 10X their life.

About the Role

The Logistics Associate position is going to play a pivotal role in managing all the order fulfillment of Cardone Enterprise companies on a national and international scale. This role reports directly to Cardone’s Logistics Director. This role is expected to also assist the team in supporting the events team in ensuring a seamless event experience. The Ideal Candidate will have a good understanding of order processing and fulfillment, software/IT literacy, as well as be available to travel nationally and internationally and support events after work hours and on weekends when necessary.

This is also an opportunity for someone that wants to go above and beyond and grow within a fast-paced environment. Note that this position is from 9am to 6pm daily, onsite in our Dania Beach warehouse.

Responsibilities

• Receive and fulfill orders in a timely, efficient manner.
• Track all orders via the company's delivery software.
• Note inventory levels and alert supervisors to potential issues.
• Answer phone calls, process returns, and provide online customer service.
• Help manage current customer orders.
• Deal with a high volume of inbound phone calls.
• Maintain relationships with customers.
• Provide exceptional customer service.
• Solve customer problems in a timely manner.
• Provide shipment quotes for customers and set up shipments as required by customers.
• Excellent multitasking skills within their workspace as well as computer software programs.
• Be a professional representative of our company that other employees look up to.
• Support in the delivery of events by shipping equipment and help in any other ad-hoc initiatives necessary to ensure events run in a timely and efficient manner.

Qualifications

• High School diploma or GED equivalent preferred.
• Ability to communicate in English, Spanish would be an advantage.
• Prior experience working in a warehouse/fulfillment environment/customer service.
• The physical ability to stand, crouch, and lift objects up to 60 pounds throughout a standard workday.
• Drivers License.

Required Skills

• Showcases strong Interpersonal and Technical skills.
• Computer proficiency: Knowledge of Database software; Internet software; Order processing systems; Spreadsheet software, and Word Processing software. ShipHero a plus, but not necessary.
• Problem Solving - Identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; work well in group problem-solving situations.
• Adaptability: Adapt to changes in the work environment; manage competing demands; change approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality: Is consistently at work and on time; ensure work responsibilities are covered when absent; arrive at meetings and appointments on time.
• Inspire the trust of others; work with integrity and ethically; uphold organizational values.
• Displays willingness to make decisions; exhibits sound and accurate judgment; support and explain reasoning for decisions.
• Demonstrates persistence and overcomes obstacles, measures self against standard of excellence.
• Prioritize and plan work activities; use time efficiently; set goals and objectives; organize or schedule other people and their tasks.

Preferred Skills

• Experience in logistics or supply chain management.
• Familiarity with event planning and execution.

In accordance with our pre-employment processes and Drug-Free Workplace program, your employment is contingent upon a negative drug screen and satisfactory background check.

Cardone Enterprises is an equal opportunity employer. All employment decisions, including hiring, promotion, discipline, or discharge, are based on merit, competence, performance, and business needs.

We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other protected status under federal, state, or local law.

Only candidates who are 18 years of age or older will be considered for this position, in accordance with legal and operational requirements.

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